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ServiceNow

NOW
USCIS APPROVAL RATE: 97.4%The enterprise workflow platform that ran quiet layoff rounds through 2024 and 2025 while its H-1B pipeline kept filing at full speed.
LCA Filings (FY2025)
912
Total Approvals (FY2023)
185
Approval Rate
97.4%
Avg H-1B Salary
$148,915
BLS Market Median
$130,160

The Filing Footprint Is Bigger Than One Legal Name

ServiceNow needs to be read through its public employer-name boundary: ServiceNow, Inc. in the DOL records, effectively a single-entity filing boundary.

Across FY2020 through FY2025, those rows add up to 4,779 Labor Condition Applications. Including the FY2026 partial-year rows, the total reaches 4,922. FY2025 alone accounts for 912 LCA filings.

The USCIS series shown here totals 1,682 approvals across the available approval rows. Where FY2025 rows are initial approvals only, the page labels them that way. LCA filings are not headcount, hired workers, or proof that a specific American worker was replaced.

Key finding
4,779
Full-year LCA filings from FY2020 through FY2025 after combining the employer names used for this page.
LCA Filings by Year

7 total denials across all years (0.1% of filings) - too small to display on this chart.

H-1B Approval Rate Over Time

The Employer Boundary Drives the Count

Servicenow, Inc. is the largest filing name, but the full public footprint depends on combining the affiliated employer rows used for this page.

The peak year in the full-year series is FY2023, with 954 filings. FY2026 currently shows 143 rows and should be read as a partial-year value, not as a final decline.

Entity
Servicenow, Inc.
4,921
Entity
Servicenow Inc.
1
Workforce Share Not Used
Metric intentionally suppressed

This site no longer charts H-1B filings as a share of workforce. The ratio can blur U.S. employees, global employees, contractors, and offshore delivery headcount into one denominator.

Rows with a disclosed U.S.-employee denominator available here: 0. The analysis now uses filings, approvals, wage, worksite, and title concentration instead.

Avg H-1B Salary vs BLS Market Rate

Workforce Context, Kept in Bounds

ServiceNow spent 2024 and 2025 cutting quietly: an August WARN notice for 63 San Diego employees, the Quality Engineering team gutted in April 2024 per layoff-tracker reporting, and several hundred additional cuts reported across January, February, and May. Through all of it the visa pipeline never slowed; the FY2025 filing year shows 981 sponsored positions at a median of $168,958 per aggregator data, and this page's DOL extract shows filings holding steady. Layoffs with one hand, sponsorship with the other is the pattern this site exists to document.

The public workforce story belongs next to the filing volume, but it does not turn every LCA into a replacement claim.

Beyond the WARN notice, the layoff counts are tracker-sourced and unconfirmed by the company. No public record links specific cut roles to specific sponsored hires.

Key finding
912
FY2025 LCA filings after applying the employer-name boundary used for this page.

The Labor-Market Signal Is in the Job Mix

The leading occupation is Software Developers, and the leading job title is Senior Software Engineer; those roles show what part of the labor market the filings reach.

For FY2025, the average H-1B wage in the filtered salary extract is $148,915, compared with an average prevailing-wage benchmark of $148,900. That is a $15 spread over the legal wage floor.

Top H-1B Occupations

Where the Filings Reach the U.S. Labor Market

Santa Clara, Ca leads the mapped worksite list with 2,337 rows for this employer boundary.

Santa Clara, Ca
2,337
San Diego, Ca
637
Kirkland, Wa
278
Orlando, Fl
244

Green Cards Add the Long-Term Tie

The PERM layer adds 812 labor-certification cases from FY2020 through FY2025, including 257 in FY2025.

PERM records are a different process from H-1B petitions, but they matter because the sponsorship timeline can tie a worker to an employer for years.

Want the full investigation?

I publish the data, charts, and company-by-company breakdowns as they come out.

Top Job Titles
TitleCount
Senior Software Engineer471
Software Engineer368
Staff Software Engineer284
Senior Software Quality Engineer98
Associate Software Engineer95
Technical Support Engineer90
Senior Technical Support Engineer85
Senior Software QA Engineer81
Data Sources
  • LCA filings and salary data: DOL OFLC disclosure rows mapped by the employer-name boundary used for this investigation.
  • H-1B approvals: USCIS H-1B Employer Data Hub CSV rows for FY2020-FY2023, plus FY2025 hub initial approvals where available.
  • PERM data: DOL OFLC PERM disclosure rows mapped with the same employer-name boundary.
  • San Diego WARN notice, effective August 17, 2024; layoff-tracker and Ellis/MyVisaJobs aggregator reporting on ServiceNow cuts and FY2025 filings, retrieved July 2026.
  • BLS wage comparison: OEWS May 2023 national median for software developers.

Caveat: LCA filings are not H-1B petitions or hired workers. FY2025 USCIS hub rows are initial approvals only, so denial rates are not computed for those rows.